Help

Please see below for answers to some of our most common questions. If there is something you can’t find an answer to here, please contact your local branch, or use one of the following:

  • For Electronic Banking questions please email us at online or call us at (800) 413-4211.
  • For all other questions, please email us at fbfan1 or call us at (866)-DIAL 1st (342-5178).
  • If you’re having any security or fraud issues, please visit our Security Center.

If you’re looking for a particular contact or department within FirstBank, please refer to our “Who Do I Contact?” page.