LOCAL BANKING JUST GOT BETTER
Like our communities, we’re stronger together.
The importance of community, the value of relationships and the satisfaction of seeing families grow. Joining forces with Nashville-based Franklin Synergy Bank, a local bank that shares not only our focus and values, but our community, is great news to customers. We’ll be bigger, but still big on doing what’s right. Respecting others, reaching for excellence and putting our customers first. This merger will be no different. Customers from both banks will be our highest priority and we will make this transition as seamless as possible. We will become One Team, One Bank on Tuesday, October 13, until then it is business as usual. Continue to use your checks, debit cards and branches like normal. For Franklin Synergy mortgage customers, FirstBank Mortgage will be your new loan servicer and start collecting your mortgage loan payments from you effective October 1, 2020. Please go to Mortgage FAQ here >
As we become Middle Tennessee’s leading community bank, this merger will leave a mark by helping you make yours. Throughout this process, we invite you to stay tuned to this page for all the latest updates and important information.
Your first-time login to FirstBank’s Personal Digital Banking platform will begin Tuesday, October 13, at 8 am CT. We encourage you to take a few minutes to watch the First-Time Login and Overview videos below or download the Digital Banking Quick Guide above to make the most out of your new next generation online and mobile banking and your transition as easy as possible.
To celebrate our new team, look for the food truck rolling in to a FirstBank branch near you! We’re hosting a Tailgate Fridays Food Truck Tour and Giveaway for our new Franklin Synergy family and communities at 17 Middle Tennessee FirstBank branches. Click to see the food truck schedule and all the fun home tailgate essential giveaways.