We’re here to help our customers, associates and communities.
FirstBank is closely monitoring the evolving circumstances related to Coronavirus (COVID-19). We have taken necessary steps to protect customers and associates while remaining fully available to serve customer needs. We are continually reviewing our plans as this event develops and are also monitoring guidance from regulatory authorities and following updates from the Centers for Disease Control and Prevention (CDC) and other authorities. The safety of our customers and associates is of utmost importance to us and we will continue to address human and facilities related needs throughout this event.
As of Friday, June 26th, FirstBank is no longer accepting Paycheck Protection Program (PPP) applications. For information on the process for applying for PPP Forgiveness through FirstBank, go to this page we have set up on our website to learn more and to access the sample SBA Loan Forgiveness Applications and Application Instructions which were updated on June 16, 2020 >
We are here to help and lend a hand to assist in creating
financial readiness for what’s happening.
We are currently offering banking services through your local Drive-Thru or ATM. Our branch lobby access will be available by appointment only until further notice.
Our Mobile Banking App and Online Banking are available as convenient ways to check account status, pay bills, transfer/send money and deposit checks at any time and from almost anywhere.
24/7 Telephone Banking
Your account information is just a phone call away with Dial 1st Phone Banking. Call from the convenience of your home or office anytime day or night to 1-866-342-5178 (1-866-Dial1st).
FirstBank Debt Relief Program
FirstBank understands it’s a financially challenging time for many. As a strong community bank, we are offering debt relief to our loan customers who need help. For details or to get an extension on your loan payments, contact your local banker, relationship manager or branch.
SBA Paycheck Protection Program
This program authorizes up to $349 billion in forgivable loans to small businesses to cover costs related to payroll, mortgage interest, rent, leases, utilities and interest on existing debt. As of June 26th, FirstBank is no longer accepting PPP applications.
Manage Company Finances
In addition to Business Online Banking, you can have even more control with Treasury Management services such as ACH, Remote Deposit Capture, Merchant Services and Wire Transfers. If your business is not utilizing our extensive business banking services, we encourage you to do so.
Tips To Avoid Coronavirus Scams
Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. The American Bankers Association published this article about the common scams and what you can do to protect yourself.
Economic Impact Payments
The IRS is committed to helping you get your Economic Impact Payment as soon as possible. See if you are eligible, update your bank account or mailing address and check your payment status. As soon as a deposit is received by FirstBank it is shown as pending and available in your account. The deposit can then be viewed via Online and Mobile Banking.
The Latest COVID-19 Updates From The CDC
The Centers for Disease Control and Prevention has the latest updates and prevention resources. You can also set up email alerts to receive ongoing CDC updates related to COVID-19.
FirstBank’s Digital Banking’s new wave is a day at the beach! Coming July 27th, we’re rolling out a new and best in class personal Mobile Banking App and Online Banking. Click below for important information and how to videos. This upgrade does not apply to FirstBank customers in Kentucky who were among the first to merge onto the new platform.