Welcome to FirstBank, FNB Customers
We are excited to welcome you to the FirstBank family! Starting Monday, May 18 at 8 a.m. CT you will be able to access online banking by selecting FirstBank Kentucky Customers from the drop down menu on our homepage. For additional information related to the merger, including a digital version of the merger magazine, click here or call us at 833-407-0700.
We’re here to help our customers, associates and communities.
FirstBank is closely monitoring the evolving circumstances related to Coronavirus (COVID-19). We have taken necessary steps to protect customers and associates while remaining fully available to serve customer needs. We are continually reviewing our plans as this event develops and are also monitoring guidance from regulatory authorities and following updates from the Centers for Disease Control and Prevention (CDC) and other authorities. The safety of our customers and associates is of utmost importance to us and we will continue to address human and facilities related needs throughout this event.
Due to increasing concerns and risk of Coronavirus, we are temporarily suspending our branch lobby hours until further notice. As we adjust services for your well-being, our branches will remain open and are available by appointment, Drive-Thru, ATM and 24/7 Telephone Banking. In addition, we have a convenient digital banking platform in place to provide uninterrupted banking services. Make sure you are aware of these services FirstBank offers for your routine banking needs in the near future. And remember that we will use our strength and stability to help our customers navigate this together.
FirstBank is participating in the SBA’s Paycheck Protection Program to help our business customers through this difficult time. Your FirstBank Relationship Manager or local branch is ready to assist you in the application process. To find out more go to our Business Relief page >
We are here to help and lend a hand to assist in creating
financial readiness for what’s happening.
We are currently offering banking services through your local Drive-Thru or ATM. Our branch lobby access will be available by appointment only until further notice.
Our Mobile Banking App and Online Banking are available as convenient ways to check account status, pay bills, transfer/send money and deposit checks at any time and from almost anywhere.
24/7 Telephone Banking
Your account information is just a phone call away with Dial 1st Phone Banking. Call from the convenience of your home or office anytime day or night to 1-866-342-5178 (1-866-Dial1st).
FirstBank Debt Relief Program
FirstBank understands it’s a financially challenging time for many. As a strong community bank, we are offering debt relief to our loan customers who need help. For details or to get an extension on your loan payments, contact your local banker, relationship manager or branch.
SBA Paycheck Protection Program
This program authorizes up to $349 billion in forgivable loans to small businesses to cover costs related to payroll, mortgage interest, rent, leases, utilities and interest on existing debt. FirstBank is participating in this program to help our business customers through this difficult time.
Manage Company Finances
In addition to Business Online Banking, you can have even more control with Treasury Management services such as ACH, Remote Deposit Capture, Merchant Services and Wire Transfers. If your business is not utilizing our extensive business banking services, we encourage you to do so.
Tips To Avoid Coronavirus Scams
Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. The American Bankers Association published this article about the common scams and what you can do to protect yourself.
Economic Impact Payments
The IRS is committed to helping you get your Economic Impact Payment as soon as possible. See if you are eligible, update your bank account or mailing address and check your payment status. As soon as a deposit is received by FirstBank it is shown as pending and available in your account. The deposit can then be viewed via Online and Mobile Banking.
The Latest COVID-19 Updates From The CDC
The Centers for Disease Control and Prevention has the latest updates and prevention resources. You can also set up email alerts to receive ongoing CDC updates related to COVID-19.
Popmoney® is the great new way to “Pay Other People” (POP) directly from your FirstBank account to theirs. It’s the simple, personal way to send or receive money when the need pops up.