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We’re here to help our customers, associates and communities.

FirstBank is closely monitoring the evolving circumstances related to Coronavirus (COVID-19). We have taken necessary steps to protect customers and associates while remaining fully available to serve customer needs. We are continually reviewing our plans as this event develops and are also monitoring guidance from regulatory authorities and following updates from the Centers for Disease Control and Prevention (CDC) and other authorities. The safety of our customers and associates is of utmost importance to us and we will continue to address human and facilities related needs throughout this event.

As of Friday, June 26th, FirstBank is no longer accepting Paycheck Protection Program (PPP) applications.
For information on the process for applying for PPP Forgiveness through FirstBank, go to this page we have set up on our website to learn more and to access the sample SBA Loan Forgiveness Applications and Application Instructions which were updated on June 16, 2020 >

man checking his bank statement on a mobile device
COMMUNITY SUPPORT

We are here to help and lend a hand to assist in creating
financial readiness for what’s happening.

FIRSTBANK BRANCHES

FirstBank
Drive-Thrus
& ATMs

We are currently offering banking services through your local Drive-Thru or ATM. Our branch lobby access will be available by appointment only until further notice.

Find the nearest Drive-Thru near you >

GO MOBILE

Mobile &
Online Banking

Our Mobile Banking App and Online Banking are available as convenient ways to check account status, pay bills, transfer/send money and deposit checks at any time and from almost anywhere.

Download our Mobile App and enroll in Online Banking today >

CALL 24/7

24/7 Telephone Banking

Your account information is just a phone call away with Dial 1st Phone Banking. Call from the convenience of your home or office anytime day or night to 1-866-342-5178 (1-866-Dial1st).

You can also send us an email through our contact page >

FirstBank Debt Relief Program

FirstBank understands it’s a financially challenging time for many. As a strong community bank, we are offering debt relief to our loan customers who need help. For details or to get an extension on your loan payments, contact your local banker, relationship manager or branch.

Locate your FirstBank branch for assistance >

SBA Paycheck Protection Program

This program authorizes up to $349 billion in forgivable loans to small businesses to cover costs related to payroll, mortgage interest, rent, leases, utilities and interest on existing debt. As of June 26th, FirstBank is no longer accepting PPP applications.

Learn more about PPP Forgiveness >

Manage Company Finances

In addition to Business Online Banking, you can have even more control with Treasury Management services such as ACH, Remote Deposit Capture, Merchant Services and Wire Transfers. If your business is not utilizing our extensive business banking services, we encourage you to do so.

Go to Business Banking >

Tips To Avoid Coronavirus Scams

Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. The American Bankers Association published this article about the common scams and what you can do to protect yourself.

Become aware about Coronavirus Fraud >

Economic Impact Payments

The IRS is committed to helping you get your Economic Impact Payment as soon as possible. See if you are eligible, update your bank account or mailing address and check your payment status. As soon as a deposit is received by FirstBank it is shown as pending and available in your account. The deposit can then be viewed via Online and Mobile Banking.

Check your payment >

The Latest COVID-19 Updates From The CDC

The Centers for Disease Control and Prevention has the latest updates and prevention resources. You can also set up email alerts to receive ongoing CDC updates related to COVID-19.

Learn more about how to protect yourself >

For Us, Real Strength Comes From Connection

Earning BauerFinancial’s five-star, superior rating proves we’re one of the strongest banks in the country. But it’s our strong commitment that really rates with customers. We are local bankers, committed to our communities and we encourage everyone to find ways to support our local businesses during the quarantine. Let’s all do our share to keep our communities going strong. We will be updating this page as further developments take place. If we can assist you or your business in any way, or to schedule an appointment, please contact your local FirstBank banker, relationship manager or branch.

FIND YOUR NEAREST BRANCH

THIS SUMMER, AT LEAST DIGITAL BANKING WILL BE A BREEZE.

FirstBank’s new digital banking platform is now live and you will need to conduct your First-Time Login as the previous online banking system and mobile app are no longer available. Click below for important information and how to videos.

FIRST-TIME LOGIN STEPS

CUSTOMER CONTACT CENTER 7 am – 6 pm CST Monday – Friday
7 am – 4 pm CST Saturday Call 1-800-413-4211
CONTACT A LOCAL BRANCH First Locator
WHAT ARE WE UP TO? We’ve got a lot to share as we grow. Latest news, events and more. Go To FirstNews >