Community Crisis Support from FirstBank
FirstBank is here to support our customers and communities that have been impacted by Coronavirus (COVID-19) and recent tornadoes across the Southeast. For details or to get an extension on your loan payments, contact your local banker, relationship manager or branch. Click here to learn more about FirstBank’s response to Coronavirus (COVID-19).
We’re here to help our customers, associates and communities.
FirstBank is closely monitoring the evolving circumstances related to Coronavirus (COVID-19). We have taken necessary steps to protect customers and associates while remaining fully available to serve customer needs. We are continually reviewing our plans as this event develops and are also monitoring guidance from regulatory authorities and following updates from the Centers for Disease Control and Prevention (CDC) and other authorities. The safety of our customers and associates is of utmost importance to us and we will continue to address human and facilities related needs throughout this event.
Due to increasing concerns and risk of Coronavirus, we are temporarily suspending our branch lobby hours until further notice. As we adjust services for your well-being, our branches will remain open and are available by appointment, Drive-Thru, ATM and 24/7 Telephone Banking. In addition, we have a convenient digital banking platform in place to provide uninterrupted banking services. Make sure you are aware of these services FirstBank offers for your routine banking needs in the near future. And remember that we will use our strength and stability to help our customers navigate this together.
We are here to help and lend a hand to assist in creating
financial readiness for what’s happening.
We are currently offering banking services through your local Drive-Thru or ATM. Our branch lobby access will be available by appointment only until further notice.
Our Mobile Banking App and Online Banking are available as convenient ways to check account status, pay bills, transfer/send money and deposit checks at any time and from almost anywhere.
24/7 Telephone Banking
Your account information is just a phone call away with Dial 1st Phone Banking. Call from the convenience of your home or office anytime day or night to 1-866-342-5178 (1-866-Dial1st).
FirstBank Debt Relief Program
FirstBank understands it’s a financially challenging time for many. As a strong community bank, we are offering debt relief to our loan customers who need help. For details or to get an extension on your loan payments, contact your local banker, relationship manager or branch.
Manage Company Finances
In addition to Business Online Banking, you can have even more control with Treasury Management services such as ACH, Remote Deposit Capture, Merchant Services and Wire Transfers. If your business or organization is not utilizing our extensive business banking services, we encourage you to do so.
The Latest COVID-19 Updates From The CDC
The Centers for Disease Control and Prevention has the latest updates and prevention resources. You can also set up email alerts to receive ongoing CDC updates related to COVID-19.
Tips To Avoid Coronavirus Scams
Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. The American Bankers Association published this article about the common scams and what you can do to protect yourself.
Popmoney® is the great new way to “Pay Other People” (POP) directly from your FirstBank account to theirs. It’s the simple, personal way to send or receive money when the need pops up.