Welcome to Southern States Bank customers! Visit our FAQ page to learn more about your transition to FirstBank. Learn More >
LET’S BUILD A BETTER FUTURE TOGETHER
Local banking just got better.
FirstBank understands the importance of community, the value of relationships and the satisfaction of helping customers and businesses grow. That’s why we’re excited to welcome Southern States Bank to our family. Southern States Bank is a local bank that shares not only our focus and values, but also our community. Together, we are two great banks building a better future.
During the transition ahead, we’ll keep you fully informed every step of the way, so you know just what to expect. This page will answer any questions you may have and provide a quick overview of some key points. Please take a few moments to review this information and check back for important updates.
Like our communities, we’re stronger together.
Southern States Bank will be merging soon with FirstBank. Undoubtedly, our team and our bank will be bigger. We’ve spent a lot of time getting to know each other and are convinced we’re stronger together than we were as two separate banks. Both Southern States Bank and FirstBank pride themselves on local banking that brings customers and communities closer to their dreams. We share the same values: doing what’s right, respecting others, reaching for excellence and putting customers first. Together, we will help build a better financial future for individuals, families and businesses by offering more products and features with the same exceptional customer service you know and trust.
Here’s what to expect right now.
We expect to be One Team, One Bank by the Fall of 2025. Until then, it is banking as usual with no changes. You will continue to use your Southern States Bank checks, debit cards and branches like normal and use your same credentials for Online Banking and Mobile App Login. Putting customers first is our main concern, and this merger will be no different. Customers from both banks will be our highest priority, and we will make this transition as seamless as possible.
MERGER FAQ
Review answers to commonly asked questions about the upcoming merger. Check back for the latest updates.
ABOUT FIRSTBANK
We’re excited to welcome you to the FirstBank family. Learn more about our team.
MERGER FAQs
We’re both community-focused banks dedicated to delivering the best possible service to our customers. Joining forces and adopting the best of our banks will enable us to bring you even greater value, convenience and service.
Not at all. Keep banking the same way you do today until further notice. Please continue using your same accounts, debit card and existing checks. Make your loan payments in the same way. Access online banking at SouthernStatesBank.net as usual.
Yes, we are working on combining our two banks so we can serve you even better together. Later in 2025, we will convert all Southern States Bank accounts to FirstBank accounts and the Southern States name will change to FirstBank. You will be notified of any changes and updates well in advance so you can move ahead with confidence and control as a FirstBank customer.
For services related to Southern States Bank accounts, please continue to visit your local Southern States Bank branch until the transition is completed later this year. For now, FirstBank accounts can only be opened and serviced at a FirstBank location. We’ll let you know when you can bank at any branch. In the meantime, you can use any FirstBank ATM to withdraw cash with no out-of-network fees.
Yes, your deposits remain FDIC insured up to $250,000 per depositor, per insured bank, and per type of account ownership, such as individual, joint or trust accounts. If you currently have accounts at both Southern States and FirstBank, your funds will stay separately insured until January 1, 2026. CDs from Southern States Bank will also remain separately insured until their first maturity after July 1, 2025, unless renewed with different terms. For more information on FDIC Insurance and to calculate ways to maximize your coverage per insured institution, please visit the following FDIC website designed specifically for you: https://edie.fdic.gov/.
You’ll recieve additional updates from us, prior to the transition later in 2025. These will include a welcome kit with important information about your accounts, key dates, any necessary actions and the new benefits available to you. Until then, contact your local branch or visit FirstBankOnline.com/SouthernStates if you have any questions.
FirstBank strives to always put its customers first. FirstBank currently has 77 full-service branch locations across Tennessee, Alabama, Kentucky and North Georgia. With a five-star superior rating from BauerFinancial, FirstBank is one of the strongest banks in the country with the resources to provide a comprehensive variety of products and services including investments, mortgage and specialty lending.
FirstBank began in a small farming community. We still begin each banking relationship the way we did at our start in 1906 in Scotts Hill, Tennessee. Like Southern States Bank, when we keep the focus on local, we keep the focus on where you’re headed.
7 am – 4 pm CST Saturday Call 1-800-413-4211