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Welcome, Southern States customers! Visit our FAQ page to learn more about your transition to FirstBank. Learn More >

IN NORTH CAROLINA, DON’T MISS WHAT’S ON YOUR FINANCIAL HORIZON

We’re growing. As we go places, so do you.

A division of FirstBank, headquartered in Nashville, Tennessee, FB Financial is excited to bring our brand of people-first, community-focused banking to a place as vibrant as Asheville, North Carolina. Comprehensive business banking services are now available – and more’s on the horizon! FB Financial customers will conduct banking through FirstBankOnline.com.

CUSTOMER FAQ

All your questions answered. Check back for the latest updates, Asheville branch openings and customer information.

GO TO FAQs

FB FINANCIAL NEWS

Regional bank expands into North Carolina with Andy Nadeau leading charge as Market President.

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Best-of-class business banking. Small-town, local feel.

Full-service business banking services are now available in Asheville! Learn how our local, responsive team can help your business bank better and save more.

BUSINESS BANKING

Reliable business banking services from a local bank just makes sense. Our customers don’t just have an account, they have a connection. That connection helps us know what you need in business banking, like options when it comes to checking accounts, convenient mobile banking and treasury management services that streamline your business operations.
Get started with Business Banking >

MOBILE & ONLINE BANKING

Managing your finances is easy with 24-hour access to your accounts from any computer or smart phone. View balances, deposit checks, transfer funds between accounts and pay bills with a click, not a trip. Your Online Banking Customizable Dashboard lets you select the accounts and features that are most important to you, and our FirstBank Mobile App ensures you have account access wherever you go.
Get started with Mobile & Banking >

BUSINESS LENDING

Our lending solutions are designed to meet your business where it’s at today and help you plan for tomorrow. From accounts receivable and equipment financing loans to commercial real estate and lines of credit, we have a variety of loans that offer flexible terms with competitive rates. Our local bankers are ready to help you each step of the way.
Get started with Business Lending >

ABOUT US

Over 100 years of serving the business community has taught us the power of one-on-one banking. You work with a local decision maker you often see out in the community. When you’re this serious about your dream, you need a bank that’s this seriously local.
Go to About Us >

RESOURCE CENTER

Take the time to read through our Resource Center’s tips, FAQs and helpful links. And remember we always have time to share our wealth of experience and advice over the phone or in-person at your nearest branch.
Access the Resource Center >

CUSTOMER CONTACT CENTER

What are your banking needs and expectations? We’d like the chance to show you how we can surpass them. Go to our Customer Contact Center for your most important customer service phone numbers and emails.
Get in Touch >

Go back to FBFinancialOnline.com >

CUSTOMER FAQs

Why is FB Financial expanding into North Carolina?

Asheville is an emerging hub for small businesses, startups and families. Our community is comprised of diverse, value-driven people who care deeply about local businesses and neighbors. FB Financial was drawn to Asheville not only for its thriving economy, but for its people. Community is Asheville’s greatest asset.

What services does FB Financial offer?

Our primary focus right now is business banking and commercial loans. Currently, we’ve established a team that consists of senior relationship managers and support partners.

What geographical area does FB Financial serve?

FB Financial primarily serves Western North Carolina. We focus on communities west of Charlotte to the Tennessee border.

What are the expansion plans for FB Financial in Western North Carolina?

FB Financial has an established business banking and loan office. As our team continues to grow, our next priority will be adding retail banking locations.

How soon will FB Financial open full-service Financial Centers in Western North Carolina?

Over the next 12 to 18 months, we plan to have full-service Financial Centers in place.

Who is leading the FB Financial expansion efforts in North Carolina?

Andy Nadeau is FB Financial’s Market President, charged with strategically growing the community bank’s overall footprint in North Carolina. With three decades of financial services experience, Mr. Nadeau is a dynamic banking executive with a successful track record in Asheville’s market.

Where is FB Financial located in Asheville?

Our corporate office is located in Biltmore Park at Two Town Square Boulevard, Suite 330, Asheville, NC 28803. You can call us at 828-378-1635.

How is FB Financial different than other banks in Western North Carolina?

FB Financial understands the importance of community – local relationships and local decision making. We believe in doing what’s right, respecting others, reaching for excellence and putting customers first. Our team is committed to building a better financial future for individuals, families and businesses in Asheville and beyond.

Young mother with sons
WHAT WE HELP BUILD, BUILDS FUTURES.

Since opening our doors in 1906, we have remained committed to uplifting communities and building wealth throughout the Southeast. Starting as one small branch in West Tennessee, this expansion into North Carolina now puts our community-style banking across five states. When we keep the focus on local, we keep the focus on where you’re headed.

LEARN MORE

CUSTOMER CONTACT CENTER 7 am – 6 pm CST Monday – Friday
7 am – 4 pm CST Saturday Call 1-800-413-4211
CONTACT A LOCAL BRANCH First Locator
WHAT ARE WE UP TO? We’ve got a lot to share as we grow. Latest news, events and more. Go To FirstNews >