YOUR SECURITY IS OUR TOP PRIORITY.

Protecting What Matters Most Starts Here.

Fraudsters are becoming more sophisticated, using technology, social engineering, and impersonation tactics to target
individuals, businesses, and financial institutions. Staying informed is one of the most powerful ways to protect yourself.
At FirstBank, we’re committed to helping our clients recognize threats, safeguard their personal and financial information,
and respond quickly if suspicious activity occurs. Whether you’re looking for fraud prevention tips, information on emerging
scams, or resources for your business, you’ll find trusted guidance here.

COMMON FRAUD TYPES

Know the Signs. Know How to Respond.
Explore common fraud schemes that target individuals and businesses.

Voice Scams (Vishing)
Fraudsters use phone calls, caller ID spoofing, or recorded messages to impersonate banks, government agencies, or trusted organizations in an attempt to obtain personal information or convince victims to send money.
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Phishing & Smishing
Phishing emails and fraudulent text messages are designed to trick individuals into clicking malicious links, providing login credentials, or sharing sensitive information.
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Business Email Compromise (BEC)
One of the most costly forms of cybercrime, BEC occurs when criminals impersonate executives, vendors, or trusted partners to request payments, account changes, or sensitive information.
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Account Takeover Fraud
Criminals gain unauthorized access to online accounts through stolen credentials, malware, or social engineering.
Common targets include email accounts, online banking accounts, and social media accounts.
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Wire & ACH Fraud
Fraudsters may attempt to redirect legitimate payments by impersonating vendors or altering payment instructions.
Businesses should always verify payment changes through a known, trusted contact.
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Check Fraud
Check washing, counterfeit checks, mail theft, and altered payment information continue to impact consumers and businesses.
Understanding warning signs can help reduce risk.
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WHAT TO DO IF YOU SUSPECT FRAUD

It is important to act quickly if you believe your personal or business information has been compromised:

• Contact FirstBank immediately
• Secure affected accounts and passwords
• Review recent account activity
• Report unauthorized transactions promptly
• Document suspicious communications

Awareness is the first line of defense against fraud. FirstBank is committed to providing education, tools, and resources to help consumers and businesses recognize threats, report suspicious activity quickly, and stay protected.

Helpful Resources
Security Center | Help Center | Online Banking Support