Community Crisis Support from FirstBank
FirstBank is here to support our customers and communities that have been impacted by Coronavirus (COVID-19) and recent tornadoes across the Southeast. For details or to get an extension on your loan payments, contact your local banker, relationship manager or branch. Click here to learn more about FirstBank’s response to Coronavirus (COVID-19).
More ways to bank take more ways to stay secure.
With new ways to bank comes new threats to your accounts’ security. We give you tips for safely using mobile or online banking, ATMs, bank cards, even checks. We also tip you off to the latest scams threatening your accounts. Recovering from identity theft can take major time and effort, so take a little time to learn these security tips. We want you to be a satisfied customer. Never a victim. The FirstBank Security Center will be updated often so check back to access tips for safely accessing your money.
What you need to know about Fraud Prevention,
Online and Mobile Security and Privacy.
MONEY SELF DEFENSE
FirstBank Protection Safeguards
Learn more about the tools we have available and the steps we take to protect your accounts.
Security & Fraud Prevention
Stay safe by staying informed about common fraud scams and valuable ways to protect yourself. Learn what actions to take if you become a victim.
AWARE IS ARMED
Stay Alert With Mobile Alerts
Become more aware with FirstBank Mobile Alerts and arm yourself against identity theft and fraud.
ATM Safety Tips
The American Bankers Association has published tips for protecting your ATM Card. Read how to use an ATM safely, especially at night and ATM Crime.
A Bank Customer’s Guide to Cybersecurity
What consumers can do and what bank and regulators are doing to help prevent online fraud and theft.
Ways to Protect Yourself Online
In addition to product reviews, Consumer Reports has an online portal dedicated to online security.
Security and Privacy Made Simpler
A guide published by the Better Business Bureau with manageable guidelines to help you protect your customers’ security and privacy from identity theft and fraud.
FB Alerts, our new debit card fraud alert system, keep an eye on your transactions. If we see something unusual, we will ask you to confirm the purchase. You get a text asking if you made the purchase. You reply with a text back. It’s simple, quick and easy.