Fraud Alert: Protect Your Information
We’re seeing an increase in scam communications where fraudsters are posing as FirstBank employees. Remember: FirstBank will never contact you to ask for your password, Social Security number, or bank account details. If you receive a suspicious message, please don’t respond and contact us directly. Visit our Fraud Prevention Center to learn more ways to protect yourself.
GET UP TO SPEED ON FAST DIGITAL BANKING
Online Banking Digital Demos
Explore FirstBank’s Online Banking platform up close. Click the play button to view the full demo or choose a link below to learn about specific features.
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Explore Specific Online Features
Forgot password
Forgot your password or can’t log in? Follow these steps to easily reset it and regain access.
Customize your profile
Personalize your profile by adding a picture, updating your name and editing contact information.
Deposit history
Quickly view deposit history. To make a remote deposit, please use the FB Mobile Banking app.
Add or remove an alert
Set up alert preferences to secure your account with balance and transaction alerts.
Make a transfer
Learn how to transfer money between your FirstBank accounts and view scheduled transfers.
Set up eStatements
Choose any deposit account and opt-in to receive electronic statements and notifications.
Make a payment
Learn how to pay a bill or send money quickly to people you know and trust using Zelle®.
Manage your cards
Find card management options including locking a card, reporting a lost or stolen card, setting alerts and reordering a card.
View documents
Learn how to view electronic documents such as eStatements and notifications for your account.
Manage settings
Learn how to edit your profile, review or update your security settings, edit account settings and add a new account.
Manage security settings
Keep your online banking secure by managing your security settings and two-step authentication.
View messages
View and filter your FirstBank messages including support requests and balance and transaction alerts.
How to contact us
FirstBank offers support through both our call center and online messaging.
What’s your more? We all have one and no two are the same. For over a century we’ve been the bank for people who wanted more. Because we have ways to make more happen. Whatever you need, get the bank that always backs you up.
7 am – 4 pm CST Saturday Call 1-800-413-4211