BUILDING A BETTER FUTURE TOGETHER
Welcome to FirstBank! We’re glad you’re here.
We are truly grateful you’ve chosen to bank with us. We know you have options when it comes to financial partners, and we’re honored you placed your trust in us. As a community bank, relationships are at the core of who we are. Whether you’ve chosen FirstBank to help manage your day-to-day finances or plan for the future, we’re here to support you every step of the way. As your needs evolve, we offer a range of services to help you reach your financial goals both now and in the future. We look forward to growing with you and building a better future together.
DIGITAL BANKING
Banking should be convenient. That’s why we offer 24/7 access to your accounts from any mobile device or computer through our free FirstBank Mobile App and Online Banking.
CUSTOMER CONTACT CENTER
Our first priority is our customers. If you need help, our dedicated customer contact center is available by phone six days a week. You can also contact us online anytime.
At FirstBank, personal banking comes with personal attention. That means having choices when selecting the right checking or savings account, along with access to competitive personal loan options.
Go to Personal Banking
We offer the same community banking approach to our investment customers. Our personalized investment strategies include financial and retirement planning, portfolio management and estate, charitable and trust services.
Go to Investment Services >
Our team helps streamline your business operations, so you can focus on what you do best. Choose from a variety of checking and savings accounts, business loan solutions and treasury management services.
Go to Business Banking
With more than 80 local loan experts, our mortgage team can help with purchases or refinances in 46 states. We offer in-house, local and national loan products and a variety of financial assistance programs.
Go to Mortgage Lending >
CUSTOMER FAQs
FirstBank has more than 90 full-service branches, with locations in Tennessee, Kentucky, Alabama, Georgia and North Carolina. You can find our full list of branches here.
We have a dedicated customer contact center that is open six days a week. You can call 1-800-413-4211 during these hours: Monday – Friday, 7 am – 6 pm CST and Saturday, 7 am – 4 pm CST. You can also submit a form anytime, and we’ll get right back to you.
FirstBank has been serving communities since 1906, offering the personalized service of a community bank with the tools and technology of a large financial institution. Headquartered in Nashville, Tennessee, we’re committed to helping individuals, families, and businesses thrive through local decision-making and strong relationships. Learn more about our story and values here.
Yes, instant issue debit cards are available at many of our branch locations! Please contact your local branch for more information. You can also see if a branch offers instant issue on our website here. Just look for the “Instant Issue Debit Card” symbol.
We’re deeply committed to enriching the communities we serve, and dedicate our time and resources to causes that matter. You’ll find our associates volunteering, training and investing in local neighborhoods. Learn how FirstBank supports a giving culture here.
Please visit our News Center for recent news articles, press releases and announcements.
Yes, our team can assist with managing receivables and payables while also protecting and streamlining your cash flow. Learn more about our Treasury Management services here.
Please visit our Help Center to view frequently asked questions. You are also welcome to contact us anytime through our dedicated Customer Contact Center.
For more than a century, FirstBank has offered local banking that brings customers and communities closer to their dreams. We are committed to offering competitive products and services that improve your financial strength and help you plan for a better tomorrow.
7 am – 4 pm CST Saturday Call 1-800-413-4211