Chief Human Resources Officer
As Chief Human Resources Officer, Mark Hickman is responsible for the overall human resources strategy, design, implementation, administration, and compliance of the FirstBank human resources programs.
Mark joined FirstBank from Wells Fargo where he served as the Head of Benefits & Enterprise Recognition. In that role, Mark was responsible for benefits, well-being and recognition programs that focused on enhancing the employee experience and improving team members’ well-being and engagement.
Prior to Mark’s time at Wells Fargo, he was Vice President of Compensation at HCA Healthcare, Inc., one of the country’s largest healthcare organizations.
Born and raised in Chattanooga, Tennessee, Mark attended Tennessee State University where he received both a Bachelor’s and Master of Business Administration degrees. Mark enjoys spending time with his family and friends, playing tennis and traveling.