PERSONAL SERVICES THAT INCLUDE PEACE OF MIND
Top services keep you on top of your accounts.
Connect to your accounts with your phone or get overdraft protection that’s always a good call. FirstBank Personal Services help you stay on top of your accounts without the overdrafts.
24/7 Telephone Banking
Your account information is just a phone call away with Dial 1st Phone Banking. Call from the convenience of your home or office anytime day or night to 1-866-342-5178 (1-866-Dial1st).
Review personal checking, savings and loan account information- Transfer funds between accounts
- Get general information about ATM locations and banking hours
- Report a lost or stolen Debit Card
Overdraft Protection Options
We help to fill in the gaps, so you can keep your cash flow strong. Two options are available for your convenience!
- Automatic Draft*: Links another FirstBank account to your personal checking account, and transfers funds to cover all types of overdrafts: ATM withdrawals, one-time debit card transactions, checks and bill payment transactions.
- Line of Credit**: A transfer from the line of credit to cover all types of overdrafts: ATM withdrawals, one-time debit card transactions, checks and bill payment transactions.
*$5.00 per transfer. Up to six transfers allowed per statement cycle to another account within the same financial institution from a Savings or Money Market Account.
**Some restrictions may apply. Subject to Truth in Lending and credit underwriting requirements. Not available on all accounts types.
FB Alerts, our new debit card fraud alert system, keep an eye on your transactions. If we see something unusual, we will ask you to confirm the purchase. You get a text asking if you made the purchase. You reply with a text back. It’s simple, quick and easy.
7 am – 4 pm CST Saturday Call 1-800-413-4211